Platform
Platform: HeyArvi
Website: www.heyarvi.ro
1. Introduction
This Cookie Policy explains how S.C. ARCVITAL SRL uses cookies and similar technologies through the HeyArvi platform available at www.heyarvi.ro.
This policy must be read together with the Privacy Policy, Terms & Conditions, and other legal documents published by the operator.
By using the website and giving consent where required, the user accepts the use of cookies according to this policy.
2. What cookies are
Cookies are small files stored on the user's device when visiting a website.
They allow the website to function correctly, remember certain preferences, improve the user experience, collect statistical information, and personalize certain features.
Cookies do not contain software programs and cannot access information outside the user's browser.
3. Types of cookies we use
HeyArvi may use the following categories:
- essential cookies;
- performance cookies;
- analytics cookies;
- marketing cookies;
- functional cookies.
4. Essential cookies
These cookies are necessary for the platform to function correctly. Without them, certain features cannot be used.
They may be used for authentication, security, session management, protection against unauthorized access, and form operation.
These cookies do not require user consent.
5. Functional cookies
Functional cookies allow certain user preferences to be remembered, such as selected language, display preferences, platform usage preferences, and personalized settings.
Their purpose is to improve the user experience.
6. Analytics cookies
HeyArvi may use analytics cookies to understand how the platform is used.
These cookies may collect information such as visited pages, session duration, device type, browser, approximate country, and traffic source.
6.1 Google Analytics
The platform may use Google Analytics to analyze traffic, identify errors, optimize services, and improve user experience.
Collected data is used mainly for statistical and analytical purposes.
7. Marketing cookies
HeyArvi may currently use, or may implement in the future, cookies intended to measure campaign effectiveness, display relevant content, and analyze ad performance.
These cookies are used only based on user consent.
8. Similar technologies
In addition to cookies, HeyArvi may use similar technologies, including pixel tags, local storage, session storage, and technical identifiers required for service operation.
These technologies are used for purposes similar to cookies.
9. Cookie storage period
Cookies may have different lifetimes.
Session cookies are automatically deleted when the browser is closed.
Persistent cookies remain stored on the device for a determined period or until deleted by the user. The exact duration may vary depending on the cookie type.
10. Managing cookies
Users can control and manage cookies through their browser.
Most browsers allow users to block cookies, delete existing cookies, receive notices about cookie use, and restrict certain categories of cookies.
Disabling certain cookies may affect platform operation and availability of some features.
11. User consent
Where required by applicable law, HeyArvi will request user consent before installing cookies that are not strictly necessary.
The user may modify or withdraw consent at any time.
12. Third-party providers
The platform may use services provided by third parties that may install their own cookies.
These providers may include Google Analytics, Google Maps, NETOPIA Payments, and other providers integrated later.
Use of these services is also subject to the providers' own policies.
13. Changes to this Cookie Policy
HeyArvi reserves the right to amend this Cookie Policy whenever necessary.
The updated version will be published on www.heyarvi.ro.
14. Contact
For questions about cookie use, users may contact:
S.C. ARCVITAL SRL
CUI: 52983663
Trade Register No.: J2025091539000
Registered office: Iasi, Strada Sucidava no. 4, Romania
Website: www.heyarvi.ro
Contact email: heyarvi_support@heyarvi.com
GDPR email: heyarvi_support@heyarvi.com
Phone: 0750275418
15. Final statement
By continuing to use the HeyArvi platform and managing cookie preferences, the user confirms that they have read this Cookie Policy.
This policy must be read together with the Privacy Policy, Terms & Conditions, and Refund Policy.